2-2 THE PATIENT

LEARNING OBJECTIVE: Recognize the Patients’ Bill of Rights and Responsibilities.

No discussion about healthcare or the healthcare team would be complete without including the patient, often referred to as the consumer. A patient is a human being under the care of one or more healthcare providers. The patient may or may not be hospitalized. However, regardless of healthcare needs or environmental disposition, the patient is the most important part of the healthcare team. Without a patient, the healthcare team has little, if any, reason for existence.

As a medical technician, you are tasked to provide every patient committed to your charge with the best care possible. This care must reflect your belief in the value and dignity of every person as an individual. Additionally, you must understand the patient’s rights and responsibilities as they apply to providing and receiving healthcare services.

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) has developed standards that address the rights and responsibilities of patients. The next two sections review the rights and responsibilities of patients when they enter a relationship with a healthcare service facility. Students seeking additional detailed information should refer to the Patients’Bill of Rights and Responsibilities  the Accreditation Manual for Hospitals published by the JCAHO.

PATIENT’S RIGHTS

The following are the patient’s rights:

PATIENT’S RESPONSIBILITIES

The following are the patient’s responsibilities: